Returns & Exchanges

At Amazon Home, we want you to be completely satisfied with your furniture and decor purchases, which is why we offer free and easy returns within 30 days of delivery. Whether it's a sofa that doesn't fit or a rug that isn't the right shade, we provide a seamless process to ensure your home looks exactly how you imagined.

Return Process

• 1.
  Initiate Your Return

  Visit 'Your Orders' in your account, select the home item you wish to return, and choose the reason for the request to generate your return authorization.

• 2.
  Choose Your Method

  Select your preferred return option, ranging from drop-offs at designated locations to scheduled home pickups for oversized furniture items.

• 3.
  Prepare the Package

  Place the item in its original packaging if possible; for many home goods, we offer label-free and box-free returns at select drop-off points.

• 4.
  Receive Your Refund

  Once our fulfillment center processes your return, a refund will be issued to your original payment method, typically within 3 to 5 business days.